Thanks for visiting/purchasing our products at Vasantsupermarket.com operated by Vasantsupermarket Team.

your money is yours until you will not get what you ordered!!! Feel Free to shop on VasantSupermarket.com

Return/Replace/Refund ! choice is yours…… read below conditions carefully!!

  1. If You want to Return/Replace the product visit our store with products you want to replace within 2 working days (on thursday before 2pm). We not provides Return/ Replace products services.
  2. In order to be eligible for a refund, you have to return the product within 2 calendar days of your purchase.  The product must be in the original condition that you receive it, must be unopened  and undamaged in any way.  After we receive your item, our team of professionals will inspect it and process your Return/Replace/Refund. Please allow 6-7 days for your Return/Replace/Refund. to be processed. We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.
  3. The money will be refunded in the form of same amount of coupon/wallet balance (you can use it in to order same product or in next orders).  we will not refund by cash or any  other mode.
  4. We request you to please check products carefully at the time of delivery. If product is damaged, opened, different from you ordered during delivery Don’t accept that product.
  5. If the product is damaged in any way, or you have initiated the Return/Replace/Refund after 2 calendar days have passed, you will not be eligible for a Return/Replace/Refund.

**If Customer comes under free delivery , and after order delivered and customer returns one or more product and then your  perticuler order value come below 1500/2500 then Customer have to pay delivery charges as per area.**

 

Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money by cashback, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.

In case of dissatisfaction from our services, customers have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:

Cancellation Policy

For Cancellations please contact us . or Whatsapp us   9033397999
Requests received later than 1 business days prior to the end of the current service period will be treated as cancellation of services for the next service period.

*order will be canceled before dispatched from our side…..

*If you already paid for order and want to cancel make sure that we can refund full amount in your vasantsupermarkets wallet (you can use it in next order).

Refund Policy

We will try our best to create the suitable design concepts for our costumer.

If you are unhappy with a product that you purchase from vasantsupermarket.com for any reason, simply tell us within a day, we will try our best to provide our best service. Please contact our customer service staff and Visit our store with product We look forward to serving you and appreciate any suggestions you may have as to ways that we can improve our service to you. If an item you choose is not in inventory, we reserve the right to replace the item with an equivalent product. We will adjust the price if the product is less, and we will not charge more if the product is more. If a product is lost or damaged in transit, contact our service center or don’t receive it.

You cannot cancel your order just because delivery is delayed. We are not responsible for any loss or damage to products after you have received them. If you receive a damaged or faulty product, you must inform Our Service Centre. We will give you instructions for returning the product and receiving a refund or replacement. You must return the product in its original condition, and ideally in its original packaging at our store. When we receive the product and the conditions of this returns policy have been met, we will give you a full refund or a free replacement. If we consider that the conditions of the returns policy have not been met.

without any prior notice we can change  terms and condition and return policy.

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